QUALITY POLICY

ARENGY, as a leading provider of engineering, consulting and systems development services, is committed to offer innovative and high quality solutions to our clients and partners, following our mission to contribute to the growth and sustainable development of the industry and the communities in which we operate.

Our quality policy is based on the following commitments, aligned with our core values, mission and vision:

• Commitment to service excellence: We understand that the success of our company depends on the satisfaction of our customers and partners. Therefore, we strive to exceed their expectations by providing effective and customized solutions that are tailored to their specific needs.
  

• Continuous improvement: We are committed to the continuous improvement of our processes, products and services by identifying and implementing improvement opportunities and adopting industry best practices.

• Innovación y adaptabilidad: Fomentamos un entorno de innovación y adaptabilidad, permitiendo a nuestra empresa mantenerse a la vanguardia en un mercado en constante cambio y ofrecer soluciones de vanguardia a nuestros clientes y partners.

• Desarrollo de nuestro equipo humano: Valoramos a nuestros empleados y profesionales independientes como nuestro activo más importante. Nos comprometemos a proporcionarles oportunidades de desarrollo y crecimiento profesional, así como a mantener un entorno de trabajo seguro, inclusivo y colaborativo.

• Compliance with legal and regulatory requirements: We ensure compliance with all applicable laws, regulations and standards, including ISO 9001, and strive to maintain our quality certifications and accreditations.

• Gestión y reducción de riesgos: Implementamos prácticas de gestión de riesgos para identificar, evaluar y abordar proactivamente los riesgos asociados con nuestras operaciones, garantizando la estabilidad y sostenibilidad de nuestro negocio.

• Commitment to sustainability and social responsibility: We are aware of our role in protecting the environment and promoting social well-being. We incorporate sustainable and socially responsible practices in all our activities and work with our customers, partners and suppliers to ensure a positive impact on our communities and the environment.

ARENGY's management is committed to lead compliance with this quality policy and to ensure that all employees, strategic suppliers and independent professionals are aligned with our values and objectives. We periodically review and update our quality policy to ensure its relevance and effectiveness in achieving our quality objectives and the long-term success of our organization.

• Comply with all applicable requirements, including legal and regulatory requirements, as well as customer and stakeholder requirements.

• Continuously improve the effectiveness and efficiency of the Quality Management System (QMS), focusing on the prevention of non-conformities and the identification and correction of areas for improvement.

• Establish and periodically review quality objectives to ensure alignment with the company's strategy and context.

• Provide the necessary resources, including staff training, to ensure competence and awareness of the importance of quality at all levels of the organization.

• Encourage open communication and collaboration between employees, customers, suppliers and other stakeholders to ensure quality and continuous improvement.

• Ensure that the quality policy is communicated, understood and applied throughout the organization.

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